* employed by Baltimore County, Maryland,'78-'94; Pinal County, Arizona,'98-'01; City of Yuma, Arizona,'02-'08

* over twenty-five years' cumulative experience in public service

* eleven years in management or supervisory classifications

* consistently received satisfactory to outstanding evaluations in various technical and supervisory positions

* recipient of a special bonus award of $1000 from Baltimore County Executive Rasmussen in January, 1989, for exceptional management of that County's Health Department computer network

* when relocation needed, resigned with responsible and orderly turnover of duties

* strengths embrace general intelligence, versatility, diligence, and reliability

* quickly grasps the wider context in which tasks are performed

* excellent communication and problem-solving skills

* appreciation of diversity and eagerness to advance learning

* desire to make our systems and records better serve the needs of people

7/1/03-12/13/08:    Senior Customer Service Specialist, City Engineering Department, City of Yuma (Arizona). Salary start/end: $11.21/$14.36 hourly. Perform general secretarial & clerical duties in suppost of City's Capital Improvement Program; process approved invoices; convert and maintain purchase order payment logs as Excel spreadsheets, tracking line item balances by Capital Improvement Project number; maintain index of archived Project files; maintain C.I.P. labor distribution records; scan and distribute Traffic Control Plans; other tasks as needed.

11/12/02-6/30/03:    Senior Office Assistant P/T, Engineering Div., Department of Public Works, City of Yuma (Arizona). Salary: $10.49+ hourly for thirty hours per week. General secretarial work for Engineering Division; convert and maintain purchase order payment logs as Excel spreadsheets, tracking line item balances by Capital Improvement Project number.

7/24/02-8/12/02:    Office Aide, P/T Temporary, Department of Community Development, City of Yuma (Arizona). Salary: $7.80+ hourly for a total of 110 hours in period. Assist engineers with re-organizing files following relocation to new City Hall; scan backlog of encroachment permits and work maps; complete Excel spreadsheets for six months' of water and sewer hookup data; create good electronic document of City ordinance on flood control; rewrite and proofread several forms related to permits and water system hookups; organize files for successor Utility Rate Specialist; assist with mailout of zoning notices; perform general office filing.

12/22/01-7/23/02: Relocate to Yuma with household, primarily for the benefit of my companion, Laura, a cardiac patient; file applications with Yuma City and County in December; seek work thoughout this period; referral to YPIC/Career Resource Center for testing and counseling.

7/27/98-12/21/01:    Clerk II, Recorder's Office, Pinal County Government (Arizona). Annual salary, start/end: $17,763 - $23,483. Review documents according to legal requirements for inclusion in the public record; scanning to optical data storage; receipt of cash and charges; classification and data entry for document indexing; mail-out/ return of recorded documents.

7/01/90-7/15/94:    Systems Programmer, Office of the Budget, Baltimore County Government. Annual salary, start/end: $ 34,998 - $ 47,057. Technical Support and System Management of HP-3000 System and datacomm network serving four agencies of local government: 150 VDTs and printers at 19 sites. Initially migrated two in-house agency systems to a single series-70 CPU. In 1991, handled conversion to Spectrum series-948, running MPE XL. In '92, successfully implemented operating system conversion to MPE iX. Regularly maintained 30 large TurboIMAGE databases; worked with both end users and the applications programming staff to fulfill needs of four client agencies (Office of Substance Abuse, Health, Aging, and Social Services.) Relocated to Arizona at the close of July, 1994.

4/7/86-6/30/90:    Assistant DP Operations Supervisor, Health Department, Baltimore County Government. Annual salary, start/end: $ 27,213 - $ 33,652. Day-to-day computer system management of in-house HP-3000 series 42, running MPE V. Awarded $1000 bonus by County Executive in January 1988 for exceptional service creating large savings for the Health Department through problem solving well beyond the usual scope of this position. Supervised two operators at this time.

4/7/86-6/30/90:    Assistant DP Operations Supervisor, Health Department, Baltimore County Government. Annual salary, start/end: $ 27,213 - $ 33,652. Day-to-day system management of in-house HP-3000 'classic' series 42, running MPE V. Awarded $1000 bonus by County Executive in January 1988 for exceptional service creating large savings for the Health Department through problem solving well beyond the usual scope of this position. Supervised two operators at this time.

11/29/82-4/6/86:    Assistant DP Operations Supervisor, Office of Budget, Baltimore County Government. Annual salary, start/end: $ 20,292 - $ 25,917. Shift supervisor for IBM 4341 & 4381 operations, batch and on-line, running under POWER/VSE; much work with JCL and DYNAM/T tape management software; general problem determination and resolution; establish procedures for computer operators and resolve employee concerns. Supervised two to three operators at this time.

8/4/78-11/28/82:    Computer Operator, grades I; II; III, Office of Budget, Baltimore County Government. Annual salary, start/end: $9,587 - $16,842. Production operator for IBM 3138, then IBM 4341, handling shift independently after the first year.

Synopsis of courses:   generalist education, with concentration in international studies, sciences, and history; six credits in Business Law & Real Estate Law.

Degree attained:   B.A., Political Science, 12/76.